Nothing is more satisfying than working for a company that has thousands of customers who love them. As a Public Relations professional, I have the pleasure of hearing success stories from these satisfied customers. And, in the same vein the customers who have had problems or disappointments, I am able to find solutions and remedies through our wonderful technical staff.
It is surfing the web and working tradeshows that I learn the most from these customers. The tradeshow customers are the best, they just come over to tell you how remarkable you products are and how they have used them. The customers who have tried the product and did not have success also stop and when they leave they feel confident that there is a solution that they will try and are glad they stopped.
The most recent success is this testimonial:
“When TSC Global built our show home in Haiti, we needed a waterproofing material to cover our thin shell cement roofs (pictured here). We found DRYLOK at a local materials dealer and decided to give it a try. What caught our attention was the little demonstration (DRYLOK Action Display) the store had set up with DRYLOK coating a cinder block and water running through the block. Water was pouring through the untreated side of the block while the DRYLOK side was completely impervious to water. We placed the DRYLOK on three thin shell roofs following the label instructions. Two coats were applied. We finished up the project then returned home to the US. Shortly after we left, three major tropical storms rolled through Haiti subjecting our roofs to a severe test as to its ability to withstand wind and water. When we returned to Haiti a few months later, and met with our project people, they reported that there was absolutely no leaking from any of our roofs. The roofs appeared to be completely undamaged and as beautiful a white color as when we left. We are sold on your product and will specify its use in all of our future work requiring waterproofing of cement material.”
- Stephen Riley, President, TSC Global
WOW, I actually feel like I am personally, somehow, helping get Haiti back on its feet. It really is a great feeling to be part of a bigger picture, not brain surgery, I know, but still part of a company that started in 1932 and still making quality products that are changing people’s lives.